eDruk: Pioneers in AI, ML, and IoT Innovation

eDruk: Pioneers in AI, ML, and IoT Innovation

Driving Bhutan’s Digital Future Through Cutting-Edge Technology

Introduction

eDruk Private Limited, established in 2004 and incorporated in 2019, has evolved from Bhutan’s first software consultancy into a leader in artificial intelligence (AI), machine learning (ML), and Internet of Things (IoT) innovation. With a D-U-N-S Number of 675457197 and a proven track record of over 100 projects for more than 120 clients, eDruk is at the forefront of transforming business processes with advanced technologies. From foundational infrastructure projects to modern AI-driven solutions, eDruk continues to empower government, education, finance, and private sectors in Bhutan.

Building on a Strong Legacy: Key Infrastructure Projects

eDruk’s journey in innovation is rooted in landmark projects that laid the groundwork for Bhutan’s digital ecosystem. These initiatives not only enhanced connectivity but also paved the way for data-intensive technologies like AI and ML.

Government Intranet Revamp (2016): In collaboration with New Edge Technologies and Bharti Airtel, eDruk secured a contract award on July 25, 2016, for supplying goods and services to revamp Bhutan’s Government Intranet. This project involved installation, configuration, and commissioning, including free WiFi implementations and additional agency connections. Signed on July 29, 2016, it ensured secure, high-speed networks critical for data flow in AI and IoT applications.

Druk Research & Education Network (DrukREN) (2016): eDruk, partnering with Evertop Technology (Int’l) Ltd., amended a contract on September 29, 2016, for the supply, installation, and commissioning of equipment for DrukREN—a high-speed network connecting educational and research institutions. This infrastructure supports collaborative AI/ML research and IoT-enabled smart campuses across Bhutan.

DrukREN Expansion (2020): On June 17, 2020, eDruk received a supply and work order from the Department of IT & Telecom (DITT) to expand DrukREN, further strengthening Bhutan’s digital backbone for emerging technologies.

These projects, executed with partners like Bharti Airtel and Evertop, demonstrate eDruk’s expertise in scalable networks—essential for IoT deployments and ML data processing.

Leading Innovations in AI, ML, and IoT

Building on its infrastructure legacy, eDruk has pivoted to cutting-edge solutions, integrating AI, ML, and IoT to automate and optimize operations. As highlighted on their website, eDruk offers world-leading AI services to transform business processes.

  • AI Chatbot Development: Custom chatbots for customer service, integrated with business systems for seamless automation.
  • Integrated Business WhatsApp & Social Media Automation: ML-powered tools for efficient communication and marketing, enhancing user engagement.
  • IoT and Smart Business Solutions: Sensor-based, machine-controlled products for applications like inventory tracking, security, and environmental monitoring—tailored under the ‘Made in Bhutan’ brand.
  • Simplified Business Management: AI-driven platforms for ERP, predictive analytics, and decision-making.

In the education sector, eDruk’s proposed Foundation Digital Skilling Program (2025) features an AI-enhanced Learning Management System (LMS) with ML for personalized learning, scalable to 70,000 users by 2029. This includes integrations with tools like Tableau for data analytics and Python-based AI/ML modules.

eDruk’s IoT innovations extend to GPS tracking systems for vehicles (e.g., RSTA and Bank of Bhutan) and CCTV fiber networks for the Royal Bhutan Police, enabling real-time data collection for ML insights.

Company Background and Expertise

Headquartered in Thimphu, Bhutan (Ata Khangzang Building, Room 47), eDruk employs 11-50 local professionals with deep expertise in software development. Key areas include:

  • Web and mobile app development (e.g., myRICB, DrukBees, Radiola).
  • POS systems with advanced reporting.
  • Networking and security solutions.
  • Web3 decentralized systems.

With a focus on ‘Made in Bhutan’ tech products, eDruk leverages local talent to drive technological advancement, as seen in their role in G2C projects like LabourNet and Job Portal.

Future Vision

As Bhutan advances towards a Digital Bhutan vision, eDruk is poised to lead in AI, ML, and IoT. Their participation in initiatives like the AI Startup Program (in partnership with GovTech and Druk Holding & Investments) underscores their commitment to fostering innovation. With a history of on-time delivery and client satisfaction, eDruk continues to pioneer solutions that blend tradition with technology.

Contact eDruk

Ready to innovate? Reach out to eDruk Private Limited:

Email: edruk@edruk.com.bt
Phone: +975-2-332277 | Fax: +975-2-335228
Address: Ata Khangzang Building, Room 47, Thimphu, Bhutan
Website: www.edruk.com.bt

© 2025 eDruk Private Limited. All rights reserved.

Empowering Bhutan with AI, ML, and IoT Solutions